Privacy Policy

1. About Fystic

Fystic ("Company", "we", "our", or "us") is an Indian-registered company operating under the Companies Act, 1956. We offer a range of technology-based services and tools via our website www.fystic.com, mobile applications, and any other platforms developed by us.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our platform.

2. Scope of the Policy

This Privacy Policy applies to all users who:

• Visit our website or mobile application
• Use any tools, features, or services offered by Fystic
• Interact with our team through customer support or communication channels

This policy is a binding part of the Terms of Use for our platform.

3. Information We Collect

We may collect the following types of data from you:

We do not knowingly collect information from individuals under the age of 18.

4. How We Use Your Information

We use the information collected to:

• Create and manage your user account
• Deliver and improve our services
• Process transactions and verify identity
• Send alerts, updates, or notifications
• Customize content and marketing
• Provide customer support
• Analyze trends and user behavior
• Comply with legal or regulatory requirements
• Prevent fraud or misuse of the platform

We retain personal data only as long as it is needed for the purposes listed above or as required by applicable laws.

5. Data Security Measures

We implement industry-standard security protocols to ensure the safety of your data. These include:

• Encryption and secure server hosting
• Access restrictions based on roles and responsibilities
• Periodic audits and updates to security systems

While we strive to secure your information, no online transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

6. Sharing of Information

We may share your information with:

• Third-party service providers (such as payment gateways, cloud storage partners, verification agencies)
• Affiliated businesses and subsidiaries for internal operational purposes
• Regulatory or legal authorities when required by law or judicial request
• Prospective buyers or partners in the event of a merger, acquisition, or restructuring

Third parties accessing your information are required to handle it with the same level of protection as we do.

We do not sell or rent your personal data to marketers or external organizations without your consent.

7. Use of Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to enhance your user experience by:

• Remembering login details
• Analyzing site traffic
• Delivering relevant content and advertisements

You can control cookie preferences through your browser settings.

8. Third-Party Links

Our platform may include links to external websites or services not operated by Fystic. We do not have control over and are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your data.

9. Your Rights & Choices

As a user, you have the right to:

• Access or update your personal information
• Withdraw your consent (with future effect)
• Request deletion of your data
• Raise a concern or lodge a complaint

To exercise any of these rights, please email us at support@fystic.com.

Please note: Withdrawing consent may limit your access to certain features or services on the platform.

10. Data Retention

We retain your personal data for as long as necessary to fulfill our service obligations, and to comply with applicable laws. If your account is deactivated, we will retain your information for a minimum of 180 days as required by Indian law. Non-personal data may be retained indefinitely.

11. Responsible Use of Platform

By using our platform, you agree not to upload, distribute, or share any content that:

• Is offensive, obscene, defamatory, or illegal
• Infringes on any intellectual property rights
• Promotes hate speech or violence
• Contains viruses or harmful code
• Violates any law currently in force

We reserve the right to suspend or terminate access if these conditions are violated.

12. Policy Changes

We may revise this Privacy Policy from time to time. Any major updates will be communicated through the website or via email. We recommend reviewing this page periodically to stay informed.

Continued use of our platform after changes are made implies acceptance of the revised policy.

13. Grievance Redressal

If you have questions or concerns regarding this policy or the handling of your data, please contact our designated Grievance Officer: